Florida Department of Business and Professional Regulation candidates seeking to schedule an exam may reserve their appointment online or over the phone by contacting customer service. All Florida Department of Business Regulation candidates are required to take an examination in a physical test center.
Pearson VUE is pleased to offer Florida Department of Business and Professional Regulation exams at select military bases around the world. View a list of domestic and overseas military installations offering these exams. To schedule your exam, please make your reservation online or contact our Call Center at 888-204-6230. Installation locations are in alphabetical order by geographic region and state. If you are taking an exam in EMEA, please click Armed Forces, Europe & Other. If you are taking an exam at a facility in the Pacific, please click Armed Forces Pacific.
Please VERIFY that you have created your web account with your LEGAL name as it appears on your government-issued ID and that your personal information is CORRECT. Contact Pearson VUE immediately to correct the spelling of your name or update your personal information if you notice any errors. It is very important that this information is correct, as it will appear as it was entered on the documentation provided to you after you have completed the exam, as well as on any reports to your licensing agency.
Appointments may be made up to one calendar day prior to the day you wish to test, subject to availability. You may schedule your exam online or over the phone by contacting customer service.
To cancel or reschedule a test without any penalty it needs to be done two full calendar days before the test.
| Appointment is scheduled for: | Cancellation / Reschedule deadline |
|---|---|
| Monday - anytime | The Friday before – anytime up to midnight on Friday |
| Tuesday - anytime | The Saturday before – anytime up to midnight on Saturday |
| Wednesday - anytime | The Sunday – anytime up to midnight on Sunday |
| Thursday - anytime | The Monday – anytime up to midnight Monday |
| Friday - anytime | The Tuesday – anytime up to midnight Tuesday |
| Saturday - anytime | The Wednesday – anytime up to midnight Wednesday |
| Sunday - anytime | The Thursday – anytime up to midnight Thursday |
* Based on a start of week as Sunday.
Candidates can cancel and reschedule using the web (self-service) up to midnight two full calendar days prior to their tests and incur no penalty for late cancellation or reschedule.
If candidates are calling Customer Services to cancel or reschedule on their behalf, please note the customer service hours below:
Monday–Friday, 7:00 a.m.–10:00 p.m. CT, Saturday, 7:00 a.m.–4:00 p.m. CT, and Sunday, 9:00 a.m.–3:00 p.m. CT; closed on local holidays